Additional Information

Quality Assurance

 

  • Access to health care is a routine part of the program. 

  • There are documented policies on aspects relevant to quality assurance, such as occupational health and safety, equal employment opportunity, confidentiality of residents’ records, staff training and qualifications etc. 

  • There are written, agreed upon and well- known procedures for management of residents’ affairs, such as admission and discharge, management of residents’ finances, arrangements for outings and visitors, complaints and appeals procedures.

  • Residents are given a document clearly identifying their rights, and have these rights explained to them on entry to the Farm. 

  • The right of residents to control the extent of disclosure in group settings of sensitive personal information that is relevant to treatment is respected. 

  • Residents are informed of the consequences of breaches of rules and guidelines, and reasons for decisions. 

  • Specific processes are available and clearly explained for appeals of decisions and resolution of conflicts. 

The Cardinal Rule

 

The TC Model contains cardinal rules which, if breached, nearly always result in dismissal from the program. The Farm adheres to this code of practice.

The rules are:

  • No drugs or alcohol

  • No weapons, violence, or bullying

  • No threats of violence or intimidation

  • No lending or borrowing or stealing

  • No sexual relationships

  • No gambling

  • Take action if you have knowledge of any of the above

Visitors

 

From time to time The Farm will arrange for visitors to come to the premises. These visits are mainly from family members and form part of the family reunification goal of the program.  Residents are notified of these in plenty of time to let family members know. They can be private visits or take the form of a combined event for family members and benefactors to The Farm.

Internet and Phone Restrictions

 

Phone Calls are not permitted during the first six weeks of the program and after that only to immediate family. Those residents with children may contact them once a week or oftener from the beginning of their stay at the discretion of management and if there are no court orders or care plans in place limiting contact.

Unless you are contacting children, you cannot have access to internet or phone during the first six weeks of your stay.

After this orientation period, you may access the phone on Wednesdays and Saturdays (subject to the approval of the case manager) and internet (whitelisted) to do your studies and morning meeting preparation at specified times. Clients are not allowed to use private email or any social media at all during the program. Access to email can be had during supervised sessions with the case manager and the tutor.

No Smoking

 

There is no smoking at the Farm. Research shows that if you also quit smoking while you are in rehabilitation, it can improve your chances of recovery and sustained sobriety. You would also be surprised at how much money you can save!

Alcohol and Drugs

 

The Farm has a zero- tolerance policy regarding alcohol and illegal drugs. Prescription only drugs must be prescribed by a qualified medical practitioner and taken as prescribed, and, if not, will be treated as illegal drugs and prohibited.  This prescribed medication is taken under supervision. If any person is found breaching these rules the manager will be contacted immediately and the resident will be discharged.

Transport

 

Arrangements should also have been made to book transport. Routes will be discussed during your phone interview.

Opening Hours

 

Opening hours are between 9.15 am and 5.15 pm Monday to Friday.

Disability Access

 

The Farm buildings can be accessed via ramps to cater for those with mobility problems.