The Farm in Galong Limited

Thank you for visiting The Farm in Galong Ltd (ABN: 81 630 945 649) (‘The Farm’). The Farm respects and protects the privacy of our clients, their family and friends, and everyone associated with the activities of The Farm. This privacy policy tells you how we collect and use information.

The term "Personal Information" means any information about you, if your identity is apparent or can be reasonably ascertained. We do not collect Personal Information about you when you visit this website.

How we protect your Personal Information

The Farm is committed to complying with the Australian Privacy Principles in the Privacy Act 1988 (Cth) and protecting personal information that you share with us.

To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.

We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information within The Farm is restricted to employees who need it to provide services to you or carry out activities related to your interaction with The Farm. For people who are accepted into our program, the Privacy Statement explains more about how we use and disclose your personal information for the program.  

Access to information

You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information.

To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.

You can contact us by email, or send your request or complaint to the address below. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.

Using our website

You can visit this website without telling us who you are or revealing other Personal Information. If you send us a contact form you do not need to identify yourself or use your real name.

If you contact us through our website we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.

Please do not give us other personal or sensitive information through the website.

We do not routinely share Personal Information you provide through this website with anyone else. If you ask us about an issue or situation that may need to be dealt with by a government agency, we will provide you with the necessary details to make contact yourself. You may opt out of further contact from us at any time.

Website analytics

To improve your experience on our site, we may use 'cookies'. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

When you visit our website we receive information from your browser which helps us understand website traffic and webpage usage. This information does not identify individual users or associate your IP address with any other data held by us.  You can opt out of this analysis if you disable or refuse the cookie.

Other Websites

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Contact Information

This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the changing operating environment.

You can contact us in the following ways:

Email: office@galongfarm.org

Phone: 02 6386 7275

Post: PO Box 151 Harden NSW 2587